Frequently Asked Questions

Thoughtful answers to common questions

What materials are used in Shadow + Lux jewelry?

Are your gemstones natural?

Why does my piece look slightly different from the photos?

How long does it take to process and ship an order?

Do you offer complimentary shipping?

What is your return policy?

How should I care for my jewelry?

Are your pieces one-of-a-kind?

Still have questions?

We’re always happy to help. Contact Us.